Chương trình đào tạo
5 Sections
22 Lessons
Lifetime
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I. Quality Concepts and Team Dynamics
5
1.1
A. Professional Conduct and Ethics
1.2
B. Quality Concepts
1.3
C. Quality Audits
1.4
D. Team Dynamics
1.5
E. Training and Evaluation
II. Quality Tools and Process Improvement Techniques
4
2.1
A. Process Improvement Concepts and Approaches
2.2
B. Basic Quality Tools
2.3
C. Process Improvement Techniques
2.4
D. Management and Planning Tools
III. Data Analysis
6
3.1
A. Basic Concepts
3.2
B. Data Types, Collection, and Integrity
3.3
C. Sampling
3.4
D. Measurement System Analysis
3.5
E. Statistical Process Control (SPC)
3.6
F. Advanced Statistical Analysis
IV. Customer-Supplier Relations
5
4.1
A. Internal and External
4.2
B. Customer Satisfaction Methods
4.3
C. Product and Process
4.4
D. Supplier Management
4.5
E. Material Identification, Status, and Traceability
V. Corrective and Preventive Action (CAPA)
2
5.1
A. Corrective Action
5.2
B. Preventive Action
Certified Quality Process Analyst
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