Manager Of Quality/Organizational Excellence

Introduce

The Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who drives process improvement initiatives – from small businesses to multinational corporations – with regional or global scope, in various service and industrial sectors.

CMQ/OE leads a team to establish and monitor customer/supplier relationships, support strategic planning, develop measurement systems and evaluate organizational improvement.

At LSSI, the CMQ/OE course focuses not only on technical aspects but also develops the ability to assess people, manage projects, analyze finances, identify risks and use knowledge management tools to solve organizational challenges.

Training objectives

• Master the principles of quality management and operational excellence
• Lead process improvement initiatives and foster customer/supplier relationships
• Ability to strategically plan, implement, measure and evaluate improvement effectiveness
• Apply leadership techniques to build high performing teams
• Overcoming organizational challenges through change management
• Sufficient knowledge and skills for ASQ CMQ/OE international certification exams

Object

• Quality Assessor
• QA/QC Manager/Engineer/Supervisor
• Group/Corporate Quality Management
• Quality Director/Head of Quality
• Quality professionals lead, manage, or support quality improvement programs
• Quality management professionals should add ASQ’s CMQ/OE certification to their professional certification portfolio.

Prerequisites

CMQ/OE participants must have at least 5 years of practical work experience in one or more areas within the CMQ/OE Knowledge Set. Of which, at least 3 years of experience must be in a decision-making position, understood as having the authority to define, execute or control projects/processes and be responsible for the results achieved.

Training methods

• Real-life project: complete a final project
• Study 70% theory and 30% practice in parallel
• Group discussion, presentation
• Simulation games
• Handling the situation
• Coaching

Training form

• ONLINE via Google Meeting platform or
• OFFLINE at 223 Nguyen Xi – Binh Thanh – Ho Chi Minh
• Number of sessions: 22 Sessions – 11 Weeks
• Class time: 18:30-21:30 weekday class, 8:30 – 16:00 weekend class