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Six Sigma Roles and Responsibilities show up on each certification exam. Here’s a quick study guide that can help you...

We can use many Process Performance Metrics to measure our processes’ current and future value. Before we look at the...

Retaining customers can be a viable strategy as some estimates value existing customers 5xs more than new customers. The cost...

Project management tools act as an aid to an individual as well as a team for better project management, irrespective...

The program (or project) evaluation and review technique (PERT) is a statistical tool we can use to plan and analyze project tasks. What is Included...

Critical Path Method (CPM) is one of my favorite visual project management tools. CPM calculates a project’s duration from start...

Photo by Keoni Cabral Sometimes, when you have a highly-cohesive group, people will publicly support ideas that others in the...

What is an A3 Report? The purpose of an A3 report is to present results or a plan of attack...

Photo by Surfstyle What Is A Matrix Diagram? A Matrix Diagram, also called a Matrix Chart, is a project management...

What is Business Process Management? Business Process Management is a way to understand, control, and improve an organization’s processes to...